Refund Policy

Last updated: July 13, 2026

30-day money-back guarantee

WildLog is operated by Cave Intuition LLC. We want you to be happy with your subscription. If you are not satisfied with your purchase, you may request a full refund within 30 days of your original order date.

How to request a refund

All orders are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order using the email address you used at checkout, or reach out to us and we will help forward your request to Paddle.

Free plan

WildLog Explore is free and requires no payment. The Explore-Pro plan is billed monthly with no free trial; your first payment starts the 30-day refund window described above.

Cancellation

You can cancel your subscription at any time from your account page or via paddle.net. Cancellation stops future renewals; you keep access to paid features until the end of the current billing period.

Contact

Questions about refunds? Contact Paddle at paddle.net, or reach us through the support channel in your account and we will help.